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Frequently Asked Questions

How can I contact The Coast Track?
You can contact us by phone or email. Our ‘contact us’ area has all the details.

Can I walk these trails on my own?
Yes you can, however most people choose not to. We organise everything for you, including meeting you in Sydney CBD and returning you to your hotel, very comfortable camping, outstanding food along the way, all accompanied by our professional guides. You don’t carry your luggage or your mobile phone - just water, your camera and a sense of adventure.

How fit do I need to be?
If you already walk for fitness, swim a little or play golf you will manage our walks with ease. It isn’t about setting distance records, rather walking is the best way to see some of the most beautiful parts of Sydney. Our tours are rated as moderate level trips, some parts easy and some a little more challenging. The maximum daily distance is 15km which requires 4-5 hours of walking. We are outside all day, walking, taking a dip or relaxing with a glass of Australian wine. So if you are active, enjoy life and like to see the world then you are fit enough for us!

How far will we walk each day?
Depending on which journey you choose, the trips cover a maximum of 15km per day which requires 4-5 hours of walking.

Do I need travel insurance?
We recommend everyone that travels with The Coast Track has travel insurance.

Am I able to travel with a pre-existing medical condition?
In most cases, yes you can. We will require you to fill in a confidential medical form and seek your doctor’s approval.

What do I have to carry?
You carry only a day pack containing up to two litres of water, a weather proof jacket and any personal items such as a camera and sunglasses. We can provide a day pack for you to use, if you don’t have one. The rest of your belongings are transferred on ahead, waiting for you at camp.

How many bags can I bring?
Please limit your luggage to one medium-sized suitcase. Mark your luggage tag with your name, address and phone number.

Will I need special shoes?
We suggest walkers to have solid, closed toe walking shoes or hiking boots, preferably with ankle support. Sports shoes, trainers or runners are not ideal to complete these walks.

What will I receive before I travel with The Coast Track?
When you book and pay a deposit, you will receive some information about your trip and The Royal National Park. Upon receipt of your final payment, we send out comprehensive travel information of what to bring and what you can expect on your journey. This can come to you either by email or by post, and will come either directly to you or care of your travel agent, depending on how you booked with us.

Can I use a travel agent to make my booking?
Yes all our journeys can be booked through your travel agent.

How far in advance do I need to reserve my journey?
The further in advance that you book, the greater availability of dates you'll find. We recommend reserving at least three months prior to your planned journey date. A deposit of AU$400 secures your space.

Does the Coast Track cater for special dietary requirements?
If we know in advance, we can cater for most dietary requirements. We include space for this on our booking form which each traveller needs to complete, to reserve a place on our walks.

Where do I join the tour?
The Coast Track operates walks in Sydney, Australia. Our tours start and end at your hotel in Sydney CBD or a predetermined meeting point. We will confirm the pick up time and place when we receive your final payment. You need to make your own arrangements to meet at this point if you are not staying in a city hotel.

Our journeys depart early, so we recommend interstate or international customers stay in Sydney the night before to ensure a timely pick up.

Will I have mobile phone coverage?
Mobile coverage in most of The Royal National Park will be limited or non-existent. It should not be assumed you will have coverage. Our guides carry satellite phones for use in case of emergency only.

What language are the tours conducted in?
All our tours are conducted in English. Other languages may be catered for by arrangement on our Tailored Journeys series.

What is included on my walk?
We provide full standing tents, a comfortable bed, 100% cotton linen, a complimentary massage ( for overnight guests), all meals, a glass of wine with dinner, morning and afternoon tea, use of weather proof jackets and day packs, the services of our professional guides, entrance fees to the National Park and transfers to and from Sydney CBD to join your walk.

What is not included?
At your own expense will be your own personal spending on souvenirs.
How many people will be on my trip?
We like to keep our trip size small and we average 6-8 people (a maximum of 10 on our overnight trips).
Can I travel as a single?
We absolutely welcome single travellers on our journeys. People travelling on a single basis will twin share a tent with one other ( same sex ) walker.

What is Twin Share?
Twin share means two people sharing a tent. This will mean either a couple sharing a queen size bed or two people in one room each having a separate single bed.

What are the walking tracks like?
Main roads are not in our vocabulary! We spend our time on disignated walking tracks, some fire trails, and sandy beaches. Understand that what goes up must come down.

What type of weather can I expect?
We schedule our walks for September through till May. Walking at this time provides fresh mornings and evenings, and warm and dry days with an occasional brief shower later in the day or evening. Walking in December and January can be warm ( 30-35 celcius ) - therefore we may start our morning a little eariler take more frequent breaks during the day.

What do I wear on the walk?
You do not have to look like a professional bushwalker. Come in comfortable clothing, hiking boots, a sun hat and bring a wet weather jacket (just in case). You will be given a detailed list of items to bring with you prior to your trip.

Terms Of Travel

The prices listed on this website are based on the costs current at the time of publishing. the Coast Track reserves the right to alter these prices at any time.  For scheduled group trips departing between 01 January 2009 and 31May 2009, the price of your trip is guaranteed when you have paid in full. Itineraries are indicative only and are subject to local track conditions, weather, and the optimum walking environment on the day. All information is accurate to the best of our knowledge at the time of publication.  Please note that changes to our trips can and do occur.  the Coast Track will make every effort to keep you informed of any changes, but cannot be held liable for alterations made to the published itineraries. Our website will contain the most up to date information on any of our trips. Please note that these conditions apply to the Coast Track scheduled trips only.  Variations may apply for the Coast Track Tailored Journeys.
Currency - All prices are in Australian dollars (A$).
Deposit - If a booking is made more than sixty (60) days in prior to the scheduled trip date, a deposit of A$300 per person is required to reserve your place, with the balance payable no less than sixty days before the departure date.  For reservations made sixty (60) days of less from the departure date, full payment is due at time of booking. 
Cancellation by the traveller - Loss of monies paid applies to all cancelled reservations. The date of trip cancellation is the date on which the written cancellation is received by the Coast Track. The loss of monies paid is as follows, per person:
• 60 days or more prior to trip departure — Loss of deposit or credit to another departure in the same travel season
• Between 30 and 59 days prior to trip departure —50% of total booking cost or loss of deposit, whichever is the greater
• Less than 30 days prior to departure — 100% of total booking cost
No refunds will be made if you voluntarily leave a trip for any reason after the trip has begun. Refunds will be at the discretion of the Coast Track if you are involuntarily forced to leave a trip for any reason.  No refunds will be made for any accommodation, transport, sightseeing, meals or services not utilised. Please note that these conditions apply to tour content booked with the Coast Track only.  You are strongly advised to take out cancellation insurance at the time of booking which will cover cancellation penalties in certain circumstances (Please Note: such insurance does not cover a change of mind).
Cancellation by the Coast Track - the Coast Trackreserves the right to cancel any trip before it is guaranteed to run for any reason whatsoever, but will not cancel a tour less than 60 days before departure. A trip is guaranteed to run once it has six fully-paid travellers, unless minimum numbers state otherwise.  This applies to departures within the validity range stated above.  the Coast Track reserves the right to cancel any trip, including a guaranteed trip, at any time prior to departure due to terrorism, natural disasters, acts of God, political instability or other external events which make it unviable or unsafe for the Coast Track to operate our planned schedule.
 If the Coast Track cancels a scheduled trip which is guaranteed you may choose between an alternative trip or a full refund. The company is not responsible, and you release and forever abandon any claim you may have against the Coast Track in relation to any incidental expenses you may have incurred as a result of your booking such as visas, vaccinations, non-refundable flights or loss of enjoyment, etc. If the alternative trip chosen is of a lower value than that originally booked then you are entitled to a refund of the price difference. If the alternative tour chosen is of a higher value then you will pay the difference in price.
Booking amendments - If you wish to change your booking in any way, the following fees will apply:
1. Transfer from one tour to another:
• Amendment request received by the Coast Track 60 days or more prior to your original tour departure date — no charge. A transfer can only be made to a departure date within the current season validity.
• Amendment request received by the Coast Track less than 60 days prior to your original tour departure date — $100 per person.
• If there has been any change in the price of the tour you change your booking to, since the time of your original reservation, the new tour price will apply to the new reservation. These fees are in addition to any charges levied by hotels, venues or ground operators.

2. No amendments are permitted to your booking within 7 days of departure.
Medical Form - It is a condition of booking with the Coast Track that walkers complete a confidential medical questionnaire.  Those who suffer from a pre-existing medical condition must provide a Medical Certificate signed by their doctor as well as completing a general medical questionnaire before final confirmation and documentation is issued.  This questionnaire should act as a prompt for you to consider any fitness issues well in advance of booking your trip and travelling.
All the Coast Track walkers should be of good physical health to be able to participate in the group travel experience fully.  The Certificate and Questionnaire should be completed, signed by yourself and your physician and returned to the Coast Track as soon as possible. It is very important for your own health and safety that you complete all questions fully and truthfully.  If you have already confirmed your departure and your physician does not give his/her approval on this form, you will be responsible for loss of deposit.
If the Coast Track cancel your booking on the basis of the information provided within the Certificate or Questionnarie, you release and forever abandon any claim you may have against the Coast Track as a consequence of the cancellation.
Travel Insurance - Travel insurance is strongly recommended for all the Coast Track travellers. Your travel insurance should provide cover against personal accident, medical expenses, emergency repatriation and personal liability. We also recommend it covers cancellation, curtailment and loss of luggage and personal effects. We recommend that you take out travel insurance at the time of booking.
For Australian residents:  Under the Federal Government Medicare Act it is prohibited for any domestic travel insurance product to provide any financial reimbursement with regard to ambulance or air ambulance services.  We advise our travellers to take specific cover for ambulance cover through the respective State ambulance providers or through their own private health insurance.  
 A reminder of responsibilities - Just a reminder that travel on a the Coast Track trip requires a degree of flexibility.  You should understand that the trip’s itinerary, accommodation and modes of transport are subject to change due to local circumstances, little or no notice. Should the Coast Track deem it in your best interests to amend an itinerary for any reason, we may do so by shortening, altering the order of touring, varying or re-routing any trip. These changes are binding and any additional expenses incurred by the Coast Track will be charged to you if the reason for any alteration and additional expense is outside the Coast Track’s control.
While travelling with the Coast Track you agree to accept the authority of the leader and local operator at all times. We remind you that travel within a group may involve a degree of compromise to accommodate the diverse desires and physical abilities of group members. You should understand that the Coast Track reserves the right to decline, accept, or retain any person as a member of the group at any time.
Please be aware and acknowledge that the Coast Track contracts with a network of companies, government agencies and individuals to assist in the running of its tours.  To the best of the Coast Track’s knowledge, these third parties are qualified to perform the duties they are contracted to perform.  However the Coast Track will not be held liable for any injury, damage, loss, delay or irregularity that may occur due to the behaviour of these third parties. the Coast Track will not accept responsibility or liability for any traveller who contravenes any law or regulation of the State of New South Wales.  No employee or agent of the Coast Track has authority to vary these conditions. This agreement is governed by the laws of the State of NSW, Australia.
Trip Participation Form - All the Coast Track travellers on group trips must sign a Trip Participation Form on Day 1 of your journey. Please note that signing the form is a prerequisite of travelling with the Coast Track. The wording of this form follows:
“I understand that travelling with the Coast Track may involve risks (and rewards) above and beyond those encountered on a more conventional holiday, and that I am undertaking a physical trip with inherent dangers. I understand that I am travelling to geographical areas where, amongst other things, the transport, safety, hygiene, cleanliness, medical facilities, telecommunications and infrastructure development may not be of the standard I am used to at home or would find on a conventional holiday. I have read and understood the the Coast Track Journey Guides for the walk I am undertaking and have provided details of any pre-existing medical conditions I have to the Coast Track’s representatives. I accept these risks and obligations and I assume fully the risks of travel. I release the Coast Track from any liabilities connected to these risks to the maximum extent permitted by law.”

Please contact us if you require more information.